ACCESS/MANAGE YOUR RESIDENT PORTAL
Pay Rent, request maintenance services, manage your account, and get residents updates through your resident portal.
LOCK OUT POLICY
FREQUENTLY ASKED QUESTIONS
How do I schedule a showing?
Please browse our available apartments HERE or give us a call (773) 850.3916
What are the office hours?
Our office hours are as follows:
Monday – Friday | 10AM – 6PM
Saturday | 10AM-6PM
Sunday | CLOSED
**Office hours may vary due to COVID-19. Our team is taking measures to keep our buildings safe by keeping physical precense to essential staff only, but we are available by email or phone during the hours listed above.**
How do I apply?
You can contact our office to be sent an application or you apply directly from any available unit from the listings located HERE.
There is a non-refundable $50 application fee – This fee will be applied towards a criminal/eviction background check and credit check. We also require proof of ID (Driver’s license, passport, ETC) and require proof of sufficient income | 2.5-3x the amount of rent in gross income.
Before move-in there is a $250 non-refundable Move-In fee + 1st Months rent due.
Example if you are moving in to a unit that is $1350/mth:
$50 App fee + $250 Move-in fee + $1350 rent = $1650 TOTAL COST DUE BEFORE MOVE-IN
If I am out of the state or country, how can I see the apartment?
What transportation options are available?
21st Street Lofts it located at 61 E 21st Street, Chicago IL | Corner of 21st Street and Michigan Avenue.
- 3 Blocks east of CTA Green Line stop (Cermak/Chinatown)
- CTA Bus #21, Cermak (McCormick Place Stop)
- CTA Bus #3, King Drive (McCormick Place Stop)
- Allows for easy access to Lake Shore Drive and I-55
21st Street Lofts does have a covered garage attached to the building. Limited spaces available, check with office for latest availability and pricing. 312.517.2107
Do we offer flexible lease terms?
Yes, contact our office for details. 312.312.RENT
Pets are allowed at 21st Street Lofts. There is a ‘Pet Fee’ of $350 required prior to move-in. Standard house pets (dog, cat, bird, rabbit, etc.) are allowed, but approval is up to the property manager’s discretion. Some breed or weight restrictions may apply.
LOCK OUT POLICY
If a tenant is locked out they may use the options below. You can also place a service request in your tenant portal at anytime for a lockout.
***Tenant may incur a fee that will be paid at time of lock out***
DURING BUSINESS HOURS | Call 312.283.5555
OUTSIDE OF BUSINESS HOURS | Preffered vendor – MegaLocks | 773.267.8255
Our office is located on the 3rd floor at 61 E 21st Street, Chicago IL
MONDAY – FRIDAY | 10AM – 6PM
DIRECT LINE | 312.312.RENT